Privacy Policy
Privacy Policy
Last Updated: [25 February 2025]
Welcome to MediMax Ceylon by E-House. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details and transaction history (processed securely via third-party payment gateways).
- Order Details: Products purchased, order status, and delivery information.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communication Records: Any inquiries, feedback, or customer support interactions.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Improve our website, products, and customer service.
- Communicate with you regarding orders, promotions, or updates.
- Prevent fraudulent transactions and enhance security.
- Comply with legal requirements and enforce our terms.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment transactions are encrypted and processed through secure third-party payment providers.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share necessary details with:
- Trusted service providers (e.g., payment processors, shipping partners) to complete transactions.
- Legal authorities if required by law to protect our rights or comply with regulations.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember user preferences, and provide a seamless shopping experience. You can modify your browser settings to disable cookies, but this may affect website functionality.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, practices, or content. We encourage you to review their policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from children.
8. Your Rights & Choices
You have the right to:
- Request access to your personal data.
- Correct or update your information.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Opt-out of marketing communications at any time.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MediMax Ceylon by E-House
Operation Centre: E-House, 15, Malabe, Colombo, Sri Lanka
WhatsApp Hotline: +94 777 00 64 36
Your privacy and trust are important to us. Thank you for choosing MediMax Ceylon by E-House.